Frequently Asked Questions

We offer three account types, all running on our STP execution model:

Standard — $25 minimum deposit, spreads from 1.8 pips, up to 1:500 leverage, no commission. Best for beginners and casual traders.

Pro — $1,000 minimum deposit, spreads from 1.4 pips, up to 1:500 leverage, no commission. Designed for experienced traders who want tighter pricing.

Zero — $2,500 minimum deposit, spreads from 0.2 pips, up to 1:200 leverage, variable commission. Built for high-volume and professional traders who prioritize the tightest possible spreads.

All three account types have the same STP execution and the same 20% stop-out level. GCC Brokers absorbs deposit and withdrawal processing fees in general. In limited cases a processing fee may apply, as explained under Deposits & Withdrawals.

Opening an account takes a few minutes:

1. Visit the registration page and fill in the form to create your profile.
2. You will receive a confirmation email — click the link to verify your email address.
3. Upload your KYC documents: a valid proof of identity (passport, national ID, or driver's license) and a proof of address (utility bill, bank statement, or tax document dated within the last 3 months).
4. Our compliance team will review your documents. Once approved, you will receive your MT5 login credentials by email.
5. Log in to MetaTrader 5 using your account number, password, and the server name GCCBrokers-Demo or GCCBrokers-Live — and you are ready to trade.

1. Register on the client portal if you have not already.
2. Verify your email address.
3. Log in to the client portal, navigate to My Trading Accounts, and click New Demo.

Demo accounts come pre-loaded with virtual funds so you can practice strategies risk-free on live market data.

Yes. You can open multiple live and demo accounts under a single GCC Brokers profile. This is useful if you want to separate strategies, currencies, or risk profiles across different accounts.

The minimum deposit is $25 for Standard accounts. Pro accounts require $1,000 and Zero accounts require $2,500. GCC Brokers absorbs deposit and withdrawal processing fees in general. In limited cases a processing fee may apply: where a payment method carries a fee, which we disclose to you before you pay, or where funds are withdrawn without trading activity on the account.

We support a wide range of funding methods:

- Bank wire transfer
- Credit and debit cards (Visa, Mastercard)
- E-wallets — Neteller, Skrill
- Cryptocurrency — via direct transfer or Binance Pay
- Voucherry and other regional digital payment platforms

If your preferred method is not listed, contact our support team — we will do our best to accommodate it.

GCC Brokers absorbs deposit and withdrawal processing fees in general. In limited cases a processing fee may apply: where a payment method carries a fee, which we disclose to you before you pay, or where funds are withdrawn without trading activity on the account.

Deposits: Instant for most digital methods (cards, e-wallets, crypto). Bank wire transfers may take 3–5 business days depending on your bank.

Withdrawals: Typically processed within 24 hours on our end. The time it takes to reach your account depends on the payment method — e-wallets are usually same-day, while bank transfers may take a few additional business days.

Withdrawals are processed through the same method used for the original deposit. Here is how:

1. Log in to the Members Area and go to My Wallet.
2. Add your withdrawal destination (bank account, crypto wallet, or e-wallet) under the appropriate section.
3. Use Internal Transfer to move funds from your trading account to your wallet.
4. Navigate to Withdrawals and submit your request.

Note for card deposits: If your withdrawal amount exceeds the total deposited by card, the excess will be sent via bank wire. You can also add a crypto wallet as an alternative.

We use MetaTrader 5 (MT5) — the industry-standard platform for forex and CFD trading. MT5 is available on desktop (Windows, macOS), web browser, and mobile (iOS, Android). You can access your account from any device using the same login credentials.

Yes. We support automated trading through MT5's Expert Advisor (EA) framework. Expert Advisors and algorithmic strategies are welcome, including scalping, grid and news trading. Fair-use terms in our Client Agreement apply.

You can also connect your MT5 account to a VPS (Virtual Private Server) to run EAs 24/5 without needing your computer to stay on.

Expert Advisors and algorithmic strategies are welcome, including scalping, grid and news trading. Hedging is also permitted. Fair-use terms in our Client Agreement apply, and latency or price-feed arbitrage is not permitted.

GCC Brokers operates an STP model with fully automated execution and no manual intervention in order execution.

The stop-out level is 20% across all account types. When your margin level falls to 20%, positions will begin closing automatically starting with the least profitable. We recommend monitoring your margin closely during volatile market conditions and using stop-loss orders to manage risk.

Straight-Through Processing (STP) means your orders are executed electronically, without manual intervention. STP is our primary execution model: we hedge client positions with our liquidity providers.

Execution is fully automated, with no requotes and no filtering by profitability. Slippage is symmetric, so price improvements are passed on to you as well as slippage.

A-Book: The broker routes orders to external liquidity providers. Revenue comes from spreads and commissions. The broker has no financial interest in whether you win or lose.

B-Book (Market Maker): The broker acts as the counterparty to your trades. When you lose, the broker profits — and vice versa. This creates a structural conflict of interest.

At GCC Brokers, STP is our primary execution model: we hedge client positions with our liquidity providers. Execution is fully automated, with no manual intervention in order execution.

Orders are executed electronically via our STP infrastructure, typically in 25–50 ms, as stated in our Order Execution Policy. Execution speed is not guaranteed. Execution is fully automated, with no manual intervention in order execution and no requotes.

Useful indicators include:

- Published execution terms — an Order Execution Policy and Client Agreement that explain how orders are handled.
- Variable spreads that reflect real-time market conditions.
- No re-quoting during news events or high volatility.
- Symmetric slippage — price improvements are passed on as well as slippage.

At GCC Brokers, execution is fully automated, with no requotes and no filtering by profitability.

GCC Brokers offers access to over 100 instruments across six asset classes:

- Forex — Major, minor, and exotic currency pairs
- Metals — Gold (XAU/USD), Silver (XAG/USD), Platinum, Palladium
- Indices — US30, US100, US500, and more
- Commodities — Oil (WTI, Brent), Natural Gas
- Futures — Oil, Gold, and Equity Index futures
- Crypto CFDs — Bitcoin, Ethereum, Litecoin, and others

The minimum lot size is 0.01 lots (one micro-lot) across all account types and instruments. This applies to forex, metals, indices, commodities, crypto CFDs, and futures.

Standard and Pro accounts offer up to 1:500 leverage. Zero accounts offer up to 1:200. Leverage on specific instruments may be lower depending on the asset class — for example, cryptocurrency CFDs carry lower maximum leverage than forex pairs. All leverage levels are subject to regulatory requirements.

Yes. Gold (XAU/USD) and Silver (XAG/USD) are among our most actively traded instruments. Both are available on all account types via MetaTrader 5 with STP execution.

For corporate and professional clients, we also offer London Fix execution — orders filled at the official LBMA benchmark price for gold (AM and PM Fix) and silver (Daily Fix). Visit our London Fix page for details.

Yes. Beyond forex and metals, GCC Brokers offers CFD trading on:

- Crypto — Bitcoin, Ethereum, Litecoin, and others
- Indices — US30, US100, US500, and more
- Commodities — Oil (WTI, Brent), Natural Gas
- Futures — Oil, Gold, and Equity Index futures

All instruments use the same STP execution model with no manual intervention. Minimum lot size is 0.01 across all asset classes.

Yes. Swap rates (overnight financing charges) apply to positions held past the daily rollover time. Swap rates vary by instrument and are displayed in the MT5 platform under the instrument's contract specifications.

Yes. GCC Brokers Limited is licensed and regulated by the Financial Services Commission (FSC) of Mauritius (company no. 193243, licence no. GB22200739). It is the only regulated trading entity.

GCC Financial Services (GCCFS) is an affiliated company under common ownership with GCC Brokers Limited. It is licensed by the UAE Capital Market Authority (CMA, formerly the SCA) under Category 5, Introduction and Promotion (licence no. 20200000283), and introduces UAE clients to GCC Brokers Limited (Mauritius). GCCFS does not open accounts, hold client money or execute trades.

Client funds are held in segregated accounts with top-tier banks, completely separate from the company's operational funds. This means your trading capital is ring-fenced and cannot be used for the company's business expenses.

We implement industry-standard security practices including encryption in transit and at rest, strict access controls, and compliance with GDPR data protection requirements. Only authorized personnel and vetted service providers have access to client data. For full details, see our Privacy Policy.

Contact our support team immediately at [email protected] or via live chat. We recommend enabling two-factor authentication (2FA) on your client portal for an additional layer of security.

We comply with international Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations. All clients must provide valid proof of identity and proof of address before their account is activated. We monitor transactions to prevent financial fraud and ensure regulatory compliance.

In cases where we have sufficient information for compliance screening but you are unable to meet the full KYC requirements for our Mauritius-regulated entity, your account may be opened under our Saint Vincent and the Grenadines (SVG) entity. Please note that the SVG entity is unregulated and does not fall under the oversight of the Mauritius Financial Services Commission.

1. Click Forgot Password on the login page.
2. Enter your registered email address.
3. Check your inbox for a reset link and follow the instructions to create a new password.

If you do not receive the email, check your spam folder or contact support.

Send a formal request from your registered email address to [email protected] with your full name and trading account ID. Make sure all open positions are closed and any remaining funds are withdrawn before submitting your request.

Account currency is set at the time of creation and cannot be changed afterward. However, you can open an additional account in a different currency under the same profile.

GCC Brokers serves clients across 30+ countries spanning the Gulf, MENA, South and Southeast Asia, and beyond. We accept clients from the UAE, Saudi Arabia, Kuwait, Qatar, Oman, Bahrain, Turkey, Thailand, Indonesia, Malaysia, India, Pakistan, and many more.

Our Dubai representative office is located in Business Bay, Exchange Tower. The platform and client portal are available in 31 languages, and our support team operates 24/5 with multilingual coverage.

GCC Brokers Limited does not offer services to residents of the United States or jurisdictions on the FATF and EU/UN sanctions lists. If you are unsure whether your country is eligible, contact our support team before applying.

The website and client portal are fully localized in 31 languages, including English, Arabic, Farsi, French, Turkish, Thai, Indonesian, Spanish, German, Russian, Vietnamese, Malay, Chinese (Simplified and Traditional), Japanese, Korean, Hindi, Portuguese, Urdu, Bengali, and more.

Right-to-left languages (Arabic, Farsi, Urdu) are fully supported across all pages. Our support team provides multilingual assistance 24/5.

GCC Brokers was founded in 2016 with a mission to provide transparent trading access. GCC Brokers Limited has been licensed and regulated by the FSC Mauritius since 2022, and our Dubai representative office opened in 2023. Our affiliated company under common ownership, GCCFS, is licensed by the UAE CMA (Category 5, introduction and promotion).

Our registered office is at Ground Floor, Cyberati Lounge, The Catalyst, Ébène, Republic of Mauritius. We also operate a representative office in Dubai, UAE — Business Bay, Exchange Tower.

Yes. Our IB program is designed for individuals and businesses who refer clients to GCC Brokers. Benefits include:

- Per-lot commissions with daily payouts (no monthly waiting)
- Multi-tier structure — earn on sub-IBs you recruit
- Uncapped earnings — no volume caps
- Dedicated IB portal with real-time tracking of referrals, volume, and commission
- Co-branded marketing materials and a dedicated account manager

For details, visit our Partners page or contact [email protected].

We serve clients across 30+ countries spanning the Gulf, MENA, Southeast Asia, and beyond. Our platform supports 31 languages, and our support team operates 24/5 with multilingual coverage.

The London Fix refers to globally recognized benchmark prices for gold and silver, set daily through auctions administered by the London Bullion Market Association (LBMA).

- Gold Fix — set twice daily at 10:30 AM (AM Fix) and 3:00 PM (PM Fix) London time
- Silver Fix — set once daily at 12:00 PM London time

These benchmarks are widely used for pricing, hedging, settlement, and any transaction requiring a definitive precious metals reference price.

GCC Brokers provides access to real Fix execution for both gold and silver — not synthetic fixing. Orders must be received at least 45 minutes before the relevant fix:

- Gold AM Fix: orders by 09:45 London time
- Gold PM Fix: orders by 14:15
- Silver Fix: orders by 11:15

Once the LBMA publishes the fix price, your order is executed at the official benchmark price. The trade appears in your MT5 account, after which the position behaves like any standard position.

Commission: Gold — $0.30 buy, $0.20 sell per ounce. Silver — $0.015 per ounce. No hidden fees or post-fix re-pricing.

The London Fix service is designed for corporate and professional clients who need benchmark-based execution rather than continuous spot trading. Typical use cases include hedging physical gold or silver exposure, pricing transactions that reference the LBMA fix, and managing precious metals price risk at a fixed time each day.